The challenge

The municipality needed a structured way to provide earlier support, reduce fragmentation and help people stay engaged between appointments.

The Trigo approach

Trigo combined guided pathways, digital education, progress tracking and human support to create a coordinated care experience.

Implementation model

1Assess
2Guide
3Support
4Track
5Improve

Outcomes

  • Improved access to the right support at the right time.
  • Better engagement with guided programmes.
  • Clearer outcome tracking for local teams.
  • Scalable model for future deployments.
Connected pathways helped teams support people earlier and more consistently.